CIOs: Looking to deliver on your digital government transformation strategies and programs more effectively? 📝 These 3 traits from Gartner_IT will show you how: GartnerSYM CIO DigitalTransformation
Advanced digital governments consistently estimate or measure digital solution contributions in the areas of:Outcomes associated with public purpose or missionWorkforce safety
This helps them secure funding and achieve more targeted prioritization of future digital investments.leverage practices such as journey mapping, human-centered design and design thinking, co-creation and voice of the customer/user research, the three most common key practices are:project delivery, making it the most widely used practice. Even so, it is challenging to perform effectively in a government environment and very often a struggle to scale beyond the IT function.
For most governments, the pace of change during a crisis is not sustainable. Many governments have a strongly embedded culture, and that culture is often risk-averse. This may lead them to quickly revert to legacy processes and mindsets, rolling back positive momentum. You must act now to sustain momentum.
Scale the impact of digital across the organization by expanding its scope to include transformational activities that align with the organization’s digital vision. Build a line of sight between measurable digital outcomes and measurable business value by working with department heads and business line leaders to identify tangible metrics of success.
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