A Leaked Memo Shows TikTok Knows It Has a Labor Problem

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A Leaked Memo Shows TikTok Knows It Has a Labor Problem
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Internal TikTok documents reveal that the company is preparing for scrutiny of its supply chain. This comes after a Kenyan judge cleared the way for moderators to sue Meta.

. That means Meta can be sued in Kenya for labor rights violations, even though moderators are technically employed by a third party contractor.

“TikTok will likely face reputational and regulatory risks for its contractual arrangement with Majorel in Kenya,” the memo says. If the Kenyan courts rule in the moderators’ favor, the memo warns “TikTok and its competitors could face scrutiny for real or perceived labor rights violations.” Motaung said the work, which meant watching hours of violent, graphic, or otherwise traumatizing content daily, left him with post-traumatic stress disorder. He also alleged that he hadn’t been fully informed about the nature of the work before he’d relocated from South Africa to Kenya to start the job. Motaung accuses Meta and Sama of several abuses of Kenyan labor law, including human trafficking and union busting.

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