A week later, still no answer on when VyStar Credit Union online banking issues might be resolved

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A week later, still no answer on when VyStar Credit Union online banking issues might be resolved
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VyStar Credit Union members say they are running out of patience on day 7 of online and mobile banking issues.

supposed to be a temporary outage last FridayThat’s when the credit union moved to a new online banking platform, but a week later, many members still can’t see their balances online.VyStar says it had actually pushed back the launch date several times and felt confident it was ready to launch but ran into unforeseen challenges.However, VyStar’s website says online transfers made after May 15 are delayed.

Some customers say they’re upset by the lack of direct communication from upper management at VyStar.Copyright 2022 by WJXT News4JAX - All rights reserved.

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