A Chicago sailor's exciting vacation plans to hit the open sea hit a snag when his flight was canceled. Finger-pointing only furthered his frustration.
Morning Insider Lauren Victory learned his bungled booking isn't unique, and shared how the company involved is trying to right the ship.
Travelocity's parent company, Expedia, told him to contact the airline for his money, but when he did, he said they told him,"your flight is intact. We expect you to fly."Travelocity customer service representatives were apparently baffled, too. A spokesperson said the company is using that feedback, pointing to new"self-service" tools like one-click cancel and virtual agents.The unimpressed sailor eventually shipped off to port using a different booking website, but he fought Travelocity for a refund for months.
Norge Siste Nytt, Norge Overskrifter
Similar News:Du kan også lese nyheter som ligner på denne som vi har samlet inn fra andre nyhetskilder.
San Mateo’s Mickey McDonald makes A’s debut; Stephen Vogt placed on injured listSan Mateo’s Mickey McDonald, from Serra High and University of Illinois-Chicago, made his big league debut for the A’s.
Les mer »
A$AP Rocky arrested after his trip to Barbados with Rihanna, moreToday in celebrity news, there’s a visit to LA police HQ, a good luck charm and a Tristan Thompson dig.
Les mer »
Ukrainian sailors stuck at Philly port for months finally allowed off shipThey were headed home Feb. 23, but when Russia invaded Ukraine the next day, they were essentially marooned for several more months.
Les mer »
A$AP Rocky posts $550K bond after being arrested at LAXRapper A$AP Rocky was released from jail after posting a $550,000 bond after he was arrested at LAX following a trip to the Caribbean with his pregnant girlfriend, Rihanna.
Les mer »