The company has rolled out a specific policy for bookings that need to be changed because of issues relating to the coronavirus.
is prompting people across the world to reconsider their travel plans — and in some cases, forcing them to.demand for travel insuranceBut what happens if you need to cancel an Airbnb reservation? Ordinarily, bookings made through the platform fall into one of six categories that dictate how strict the cancellation policy is. These range from "flexible" to "super strict."
" applied to any reservation where the host or guest had to cancel the booking in order to comply with restrictions implemented by government or health authorities. It also applies to guests or hosts who had to alter their travel plans in order to "perform medical or disease control duties in connection with the COVID-19 outbreak," as well as anyone diagnosed with COVID-19 or suspected of being infected.The original cancellation policy will still apply to guests or hosts who cancel a reservation due to coronavirus fears if they are not directly impacted by the virus, related travel warnings or travel restrictions.
Travelers searching Airbnb for destinations that are severely impacted by an outbreak of the coronavirus are being alerted to the situation by advisory banners on the platform, the firm said in a statement"Our focus right now is on how we can best support our stakeholders as they are impacted by this global health challenge, including hosts, guests, employees and the communities in which we operate," Airbnb said.
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