All Portillo’s restaurants switching to debit/credit only for drive-thru purchases

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All Portillo’s restaurants switching to debit/credit only for drive-thru purchases
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Starting Monday, if you are craving an Italian beef, char-grilled Polish, or slab of chocolate cake from Portillo’s, American currency will not get you what you want — at least not if you’re going through the drive-thru lane.

The company’s been spreading the word by posting signs outside its restaurants, which locally include locations at Randall and Bowes roads in Elgin, Batavia, St. Charles and Streamwood.

The shift did not come as a surprise to Tony Lucenko, director of the Elgin Area Chamber of Commerce’s Elgin Development Group, although he questioned if it might not pose problems for some customers. That said, many people did get into the habit of using credit and debit cards more regularly during the COVID-19 pandemic, when some businesses stopped accepting cash because of concerns about handling money, he said. He also noted that a coin shortage during the pandemic contributed to more places going cashless or at least rounding up costs to the next dime or dollar.

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