The messages left customers puzzled and alarmed that a hacker may have obtained access to their financial information and bought those gift cards.
A man arrested in the killing of a Baltimore tech entrepreneur was suspected of raping a woman days before and was already under surveillance, police sayMorning Rundown: Biden impeachment inquiry's first hearing, Powerball jackpot nears $1 billion, and Kansas City's love story with Taylor SwiftThe mother of a man suspected of killing a Baltimore tech CEO urged him to surrender, fearing police would try to kill himsaid they were sent three consecutive emails, some Saturday night and...
“An error in our system resulted in an order confirmation email being sent to customers who did not purchase a gift card. We are emailing these customers to inform them of the error and apologize for the inconvenience,” an Amazon spokesperson wrote in an email to CNBC.: “There are a variety of scams in which fraudsters try to trick others into paying with gift cards from well-known brands.”“Thanks for the early AM heart attack Amazon.
“I’m really sorry to all those customers who received this kind of email and that this caused them alarm. But rest assured that every account here is safe and in the meantime, we can just inform them to just disregard the message,” said another customer service representative Sunday morning. One Reddit user said that an Amazon representative explained the mishap as “poorly worded emails intended to warn customers about potential scams.”
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