UK police blame Android SOS feature for influx of false emergency calls
have reported receiving a higher number of silent or abandoned calls since an Android update released between October 2022 and February 2023 introduced an Emergency SOS calling feature to more Android phones. Thereports that each errant call can take around 20 minutes to deal with as operators ensure it wasn’t made by someone who is otherwise unable to verbally communicate an emergency situation.
The SOS feature allows Android users to quickly contact emergency services by pressing their device’s power button multiple times. The action is easy to perform accidentally, however, resulting in a deluge of “butt dialed” false emergencies.noting that users can disable the Android feature to lessen the burden on emergency responders. “Calls to 999 where the operator cannot hear anyone on the line are never just ignored. Call handlers will then need to spend valuable time trying to call you back to check whether you need help,” the account
on June 17th. “If you do accidentally dial 999, please don’t hang up. If possible, please stay on the line and let the operator know it was an accident and that you don’t need any assistance.”
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