Apple CEO Tim Cook keeps his email address public, and says he starts each day at 5 a.m. reading customers' feedback
Apple CEO Tim Cook starts every day at 5 a.m. by reading emails and notes from customers about the impact of its technology, he told"If you're in the business, like we are, of creating technology that really enriches people's lives – you want to know what it's doing," he said."You want to know how people are feeling about it."
"Of course, I get some complaints as well," he added."Those are cool too, because I want to stay grounded in terms of what our users are thinking, what they're feeling." According to GQ'sCook is one of the few CEOs of big tech companies to have his email address open to the public. Jeff Bezos, former CEO and founder of Amazon, did the same.
By keeping his email open, Cook is likely showing that the company is motivated by customer feedback. Apple has been known for its effective customer service in the past, especially in its stores where its customers could access the Genius Bar for support.in recent years.
Cook described one particularly"heart-warming" letter he received the morning of his interview with GQ.iPhone 14's crash detection systemTech leaders are known for their intense or eccentric morning routines, full of the ways they try to boost productivity. Elon Musk, for example, recently tweeted about his own
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