This year, Apple will roll out a new self-service repair program.
"Apple customers are, for basically the first time, going to be able to buy spare parts for their iPhones directly from Apple," said Nathan Proctor with the U.S. Public Interest Research Group ."That'll start with just the iPhone 12 and 13 and just a couple different parts, such as the screens and the batteries. But Apple has promised to roll this out to more and more products going forward."Experts say taking a broken device to a technician may still be the best option.
"There are still a lot of people who have the skills necessary to switch a screen or a battery," Proctor said."If you think about it, people used to fix a lot of this stuff in their homes and, honestly, fixing an iPhone is really not that much more difficult than changing the oil in a car or fixing your dishwasher."In addition, more states are also pushing for so-called"right to repair" legislation. Twenty-seven states considered such bills in 2021.
Apple's change came following a shareholder resolution asking the company to provide reports on its"right to repair plans." Google's parent company, Alphabet, is facing a similar shareholder resolution but hasn't made any public announcements yet. Microsoft is another company that recently started changing how its products are repaired.
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