AT&T provided the strategic design and guidance for the development of ServiceNow’s Telecom Network Inventory, which is built on the ServiceNow platform and available globally now.
Dallas-based AT&T Inc. and Santa Clara-based ServiceNow today announced a global telecom product to help communications service providers manage 5G and fiber network inventory, according to a news release.
The Telecom Network Inventory provides a single platform that connects systems to maximize network investments, manage orders and improve customer service experiences. AT&T said it plans to deploy the platform soon. AT&T is expected to continue to guide ServiceNow, which offers a cloud-based platform and solutions for digitizing companies, as it enhances Telecom Network Inventory. It is also set to use Telecom Network Inventory to gain insight into its own network operations and issue resolution.
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