Bissell has received reports of the battery pack catching fire and causing property damage.
According to the announcement, the model numbers are visible when the clean water tank is removed.
Owners of the vacuums can receive a free battery pack replacement by taking it to a Bissell authorized service center or scheduling an in-home repair visit. Bissell has received 66 reports of the vacuums “smoking and emitting a burning odor; including five reports of the battery pack catching on fire, three of which resulted in minor property damage and one resulting in a burn injury.”
For more information, call Bissell at 855-417-7001, between 9 a.m. and 9 p.m. ET, Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday; or go to the website and click onIf you purchase a product or register for an account through one of the links on our site, we may receive compensation.
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