.Buick and GM top 2022 J.D. Power Initial Quality Study as industry average worsens:
was the highest-ranked vehicle, and eight other GM-produced vehicles topped their segments. GM's plant in San Luis Potosí, Mexico, received the Platinum Plant Quality Award.
The industry average problems per 100 vehicles reached an all-time high of 180, with pandemic-related issues likely to blame. Electric vehicles had nearly 40 percent more problems per 100 vehicles than their gasoline-powered counterparts. Average initial vehicle quality in the US took a hit in 2022—an 18-point hit to be exact. According to J.D. Power’s most recent Initial Quality Study, released June 28, the average number of problems per 100 vehicles increased by 11 percent from 162 in 2021 to 180 in 2022, a record high. The firm’s coinciding press release pointed to pandemic-related developments like supply-chain issues, surging vehicle prices, and personnel dislocations as factors that contributed to the dip in quality.
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