Canada has fined StubHub $1.3M as part of an agreement 'to correct what the Bureau concluded are misleading pricing claims'
TORONTO — The government of Canada's Competition Bureau has fined ticket reseller StubHub Canada Ltd. and StubHub Inc. $1.3 million Canadian as part of an agreement "to correct what the Bureau concluded are misleading pricing claims" when it listed event tickets for sale, according to a releaseThe investigation found that online listings advertised did not reflect the true cost after fees were added in at the final stage of payment.
"Unless consumers clicked or tapped to turn on optional filters to see prices inclusive of fees, those fees were only revealed at later stages of the purchasing process," the release states. "The Bureau concluded that providing these optional filters and disclosing fees later in the process did not prevent the initial prices from being misleading.
"Moreover, the Bureau found that, in some cases, consumers who filtered results to see inclusive pricing were still asked to pay more than the prices shown as inclusive of fees.", will operate independently and a merger cannot occur until the U.K.'s Competition and Markets Authority has completed its investigation.
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