Canadian Hyundai Dealer Won’t Pay For $2,000 Catalytic Converter Stolen On Their Watch | Carscoops carscoops
and has to be towed to a dealer for repair, you brace yourself for the bill that’s to come. But you don’t expect to be hit with a further $2,000 to replace an item that was working fine when the vehicle arrived at the dealership.Hyundai Veracruz
towed to Orangeville Hyundai after the alternator failed, but when the dealer called, the news was far worse than she’d imagined. A thief had stolen her car’s catalytic converter for the precious metal contained inside while it was parked at the dealership. A dealership employee left the bad news on a voicemail to Reid, letting slip that the garage had suffered the theft of three other converters from cars five months earlier. Orangeville Hyundai has no gates or fencing to keep thieves out at night, doesn’t even have any security cameras keeping an eye on the lot, and appears to have taken no extra precautions since the previous thefts occurred.
Those factors might lead you to presume the dealer would cover the cost of the repair, and Reid probably made the same assumption. But that’s not what happened. When she called the dealership to find out more she was told she, or her insurance company, would have to shoulder the estimated $2,000 repair costs.
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