Murray said it’s important for people know their rights before they even arrive at the airport.
“By federal law, if you are bumped involuntarily from a flight--you are entitled to set levels of compensation,” she explained.
“So, if you’re going to be delayed getting another flight – by more than an hour – so if it’s an hour to two hours, in addition to the rebooking, you’re entitled to up to $775. And then if you’re delayed more than two hours, you’re entitled to up to $1,500.”We reached out to all 17 airlines in this study. Here is a full list of their statements:
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