A new report finds that four in 10 people who needed care during Covid did not receive it.
Jenna, 31, who requires care visits to help her bathe, cook and eat, had all of her care withdrawn in September 2021 due to staffing problems at the private company that provided it.
Jenna said: "I don't like asking for help, I really don't, and that situation forced me to because I needed the help. In a way you feel guilty, so it took a lot of it out of me as well." "We would ask families to help, that sort of thing, but it was just the fact that staff had to go into isolation for such a long period of time, so that took out our main staff," she said.
"We as managers almost formed counselling services for our own staff, referring them to councillors to help them, people that could help them. He found 86% of respondents felt the social care system in Wales needed reform, with 94% saying it should be a priority for the UK and Welsh governments.
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