The drive-thru has always been a big business for the quick-service segment, generating about 70% of sales at several chains.
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When dining rooms closed across the country in 2020, that number grew even bigger and, perhaps surprisingly, has stayed elevated despite the return of dine-in traffic. As such, we’ve seen a major movement of brands across the industry adopting new prototypes prioritizing the drive-thru and other off-premise channels, like pickup and curbside. Del Taco is one such brand.
According to CEO John Cappasola, the new restaurant is “designed to provide a more streamlined and convenient experience.”
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