A court in Australia has ruled that a dentist who claims he was defamed in a Google review can serve the tech giant with an order to unmask the post's author
According to court documents, an anonymous user with the name"CBsm 23" wrote a review of a Melbourne clinic alleging the dentist made a procedure"extremely awkward and uncomfortable" and gave the impression that he"had never done this before.
A Google user can set up an account and add comments or reviews under businesses' pages, without having to share any personal information that identifies them publicly.Kabbabe says he initially emailed Google, asking the tech giant to delete the review. Google denied the request. Months later, he asked Google for information about the reviewer.According to the judgment, Google responded,"We do not have any means to investigate where and when the ID was created.
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