If you’ve ever traveled in or out of Denver International Airport, chances are you have crossed paths with volunteer Cheryl Heinzerling. Meet this Denver7 Everyday Hero:
DENVER – If you’ve ever traveled in or out of Denver International Airport, chances are you have crossed paths with at least one airport volunteer. Their purple outfits with cowboy hats have been a staple at the airport since it opened in 1995.“Everything from finding security, their baggage claim, where to get a rental car, that sort of thing,” said airport spokesperson Stephanie Figueroa, who adds the questions come from first-time travelers as well as seasoned ones.
Volunteer Cheryl Heinzerling has been helping passengers since day one. In fact, she signed up to volunteer back in 1994 — before the airport even opened. “I saw just this little teeny write up in the newspaper about the airport,” Cheryl recalled. “They were looking for volunteers, just to kind of kick it off when it was first open. So I thought it'd be fun to kind of know what's going on.”
In the beginning, the volunteers were just going work at the airport for eight weeks. Cheryl said they were so popular, the airport decided to keep them on. And on. And on.Cheryl has seen many things in her 29 years of volunteering. One of her favorite memories is the year she held onto a snowboard that belonged to a passenger flying home to South America.
A self-described Chatty Cathy, Cheryl doesn’t have any plans to hang up her hat any time soon. After all, 29 years really isn’t all that long.Denver7 features a different Everyday Hero each week. To nominate a hero in your life, click here.
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