Walt Disney Co. faces lawsuits saying the way it allows disabled visitors access to rides is unfair to people with autism and other cognitive disabilities.
Lawsuits against Walt Disney Co. are moving ahead in California and Florida, challenging how the company allows disabled people to access theme park attractions.
The two lawsuits take aim at the 2013 decision by Disney to end a policy gave visitors with disabilities and their family members a “Guest Assistance Card,” allowing them to go directly onto rides, skipping long lines.because it treats all visitors with disabilities the same and that children and adults with autism might not understand the concept of waiting and taking turns and could become extremely upset if they are forced to wait for a ride at a noisy theme park.
A second lawsuit, making similar allegations, was filed in 2015 in federal court in Los Angeles, targeting the access policy for customers with disabilities at the Disneyland Resort in Anaheim. Since Disney changed its disabled access policy, the lawsuit said that “T.P. has experienced several meltdowns at Disneyland. Two of these meltdowns were so bad [his mother] had to remove T.P. from the park due to the potential of T.P. hurting himself, [his mother], and others.”
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