Dutchess County man sues Genesa Home and Companionship Agency, Fidelis Care for negligence, wrongful death

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Dutchess County man sues Genesa Home and Companionship Agency, Fidelis Care for negligence, wrongful death
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A Dutchess County man says the home health aides he hired to care for his ailing father did more harm than good. AliBaumanTV investigates the claims and has advice for families seeking care for aging relatives.

"I started seeing, like, this lack of care," Thomas Zahn told CBS2's Ali Bauman.

"I took him to Urgent Care. We had the x-rays done," he said."I had gotten this diagnosis that four ribs were fractured.""In picking up the person, if you're not really, really trained well, you can not only hurt yourself but hurt them more," said Debbie Drelich, a care manager for New York Elder Care Consultants.

"It was almost like his tether, like his leash, so he wouldn't go walking around. And that didn't stop him. It just made it so much worse," Zahn said."I've heard some nasty things, that one, you shocked me on," Drelich said."A person who is so overwhelmed and really just not properly prepared to care for someone in this situation."

His father got an infection after the catheter ripped out. Zahn believes it ultimately contributed to his father's death, a claim Genesa denies.

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