A family goes out for ice cream and says they ended up with a $500 tip on their debit card bill.
Most credit and debit card transactions go through just fine. But errors can happen. And when they do, they can tie up your money for weeks.Sion says her daughter took her and her grandson to Marble Slab on Highway 6 in"She showed me the bill, $532.50. It showed her with the tip of $509, as a tip for a total of $22 for ice cream cones," said Sion."My daughter needs her money back. She has bills due this week. She has to pay her rent," she said.
So what can you do? The Consumer Financial Protection Bureau says to notify the merchant and the card issuer in writing immediately. Federal law limits your exposure to $50 for unauthorized transactions on credit cards, as well as debit cards if the charge is reported in two days.
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