Federal officials said they're working to cut down on a growing backlog of complaints lodged against health care providers, insurers or government agencies by patients who claim their civil rights or privacy have been violated.
FILE - A computer-run, modular device that customizes drug infusions for individual patient's is seen inside a patient's room in the COVID-19 Intensive Care Unit at a medical center May 8, 2020, in Seattle. Federal officials said Monday, Feb. 27, 2023, that they're working to cut down on a growing backlog of complaints lodged against health care providers, insurers or government agencies by patients who claim their civil rights or privacy have been violated.
About two-thirds of the cases involve potential violations of health information privacy and security, a problem that has worsened in recent years because of data breaches and cybersecurity hacks, the agency said. In 2021, more than 700 large breaches of health information were reported. Health insurerfine in 2018 after a data breach affecting about 79 million people — including names, birthdates, Social Security numbers and medical IDs.
The office will reorganize in an effort to more quickly investigate such complaints, the agency said Monday.
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