A Florida woman is suing Dallas-based Southwest Airlines after they say a wheelchair accident while boarding left her paralyzed. The suit filed in Broward...
Assouline’s family said she is paralyzed from the neck down after falling on her head, cracking vertebrae and suffering spinal cord injuries,The family’s GoFundMe page had raised $112,360 as of last week.
“She can’t speak because she has a tube down her throat, and she has no movement below her neck,” Sandra Assouline wrote on the online fundraising page. “The fear and pain she is showing in her eyes when she wakes up in those brief moments of clarity is too much to bear.” The lawsuit is asking Southwest to pay for her medical care and physical and mental damages that Assouline suffered in the accident. Those costs could be substantial considering that after getting out of the hospital, she will likely need “occupational, speech, physical, psychological and many other therapies,” her suit said.
Southwest Airlines, in a statement, said it “will continue to work with the customer and other parties involved to investigate and address the facts and circumstances relating to the travel experience.” “Southwest Airlines’ primary priority is the safety of our people and customers both on the ground and in the air,” said a statement from spokesman Chris Perry. “We have reviewed the customer’s initial account of her travel experience and have offered a response directly to those involved.”
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