Two former moderators said TikTok did not provide enough mental health resources after having to watch and remove disturbing videos from the social media app.
. "I would see people get shot in the face, and another video of a kid getting beaten made me cry for two hours straight."
Attorneys for the women claimed their clients sought counseling after suffering "immense stress and psychological harm" while viewing the videos. The women claimed that TikTok did not provide "adequate prophylactic measures" and care to protect moderators from harm. RELATED:The lawsuit comes after Facebook was ordered to pay a $52 million class-action settlement on behalf of content moderators last year.
As part of the lawsuit, Facebook had to make several changes to its work environment such as providing mental health resources, as well as enhancing review tools to make content moderators’ work safer. "This settlement provides immediate change, and real financial compensation for content moderators. We are very proud that we were able to work with Facebook to reach this result for the content moderators" said Steve Williams of the Joseph Saveri Law Firm, one of the lead counsel for the class.
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