New Jersey resident Beverly Ellis-Hebard said the Frontier Airlines staff let to board the wrong flight
to her second home in Jacksonville. She arrived at a gate for her November 6 flight that read "PHL to JAX".Ellis-Hebard asked a gate agent if she could quickly use the restroom. When she came back, the flight was almost fully boarded and she was rushed on the plane.
"[The gate agent] said, 'Come on, come on. Give me your boarding pass.' I would say I took about ten steps, and she said, 'Are you Beverly Ellis-Hebard?"' the New Jersey resident explained. "I said, 'You just had my boarding pass. You just checked me in. Yes!' She said, 'All right, go! Go.'" "I laughed. I said 'I would love to be going there but I have a beach where I live,'" Ellis-Hebard recalled. "[The flight attendant] said, 'Look at me. This plane is going to Jamaica.' And I knew by the look on her face she wasn't joking."
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