Gallup: Just 2 in 10 U.S. employees have work 'best friend'

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Gallup: Just 2 in 10 U.S. employees have work 'best friend'
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Having a best friend at work has become even more important since the dramatic rise in remote and hybrid employment, one well-being researcher said.

NEW YORK — Crystal Powers began a new job remotely in February 2022 as a medical records supervisor. She has yet to meet two of the five people who report to her in person and has found it“I was used to that face-to-face of going into people’s cubicles and talking with them one-on-one. It just doesn’t translate as well to a remote environment," said the 42-year-old Powers, who lives in Madison, Wisconsin.

They also benefited employers. Gallup found a strong link between workers with best friends on the job and profitability, safety, inventory control and retention. Best friends on the job are just one piece of the puzzle when it comes to workers' well-being and added value to employers, Harter said. Without strong positive feelings for an employer, "You can have friendships at work that are likely to be dysfunctional and probably turn into gripe sessions.”

“It's been more challenging than it has been in past positions to get buy-ins on things and earn the trust in me as a supervisor, because they still don’t really know me," she said.“I'm hopeful that over time we'll come up with strategies to better engage both with our colleagues and with our subordinates to make it successful,” she said.

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