A landlord filed eviction notices on dozens of Harlem tenants last week — and in some cases tenants say the city’s social service agency has failed to come through with promised rent payments.
at the Department of Social Services in order to speed up voucher processing and increase housing placements.“We are seeing a huge uptick in people who are getting kicked off” the CityFHEPS program, said Susan Bahn, a senior staff attorney at The Legal Aid Society. “Both from my old clients who were already receiving benefits, and new calls from people suddenly needing help.”
Bahn is part of the Housing and Homelessness Prevention Work Group, an alliance of social workers and lawyers who assist the city’s growing homeless population. Two weeks ago, the working group convened a meeting with leading officials from the Human Resources Administration and the Homelessness Prevention Administration — both part of DSS — to address concerns about CityFHEPS administration.
In the meeting, DSS representatives blamed these mishaps on a new automated system for renewing CityFHEPS benefits.A spokesperson for the Department of Social Services, Neha Sharma, said the agency is vigilant about the annual recertification process used to confirm continued eligibility. “Whenever DSS-HRA learns of any issues with annual recertifications or lost payments in general, we promptly investigate the unique circumstances of each case and work to address any issues, which can include working closely with the primary stakeholders including tenants, landlords, legal-service providers, and community-based homelessness prevention organizations,” said Sharma.
She added: “We are taking important steps to reduce administrative burdens and strengthen access to vital social safety net resources for vulnerable New Yorkers, which includes recent technological enhancements to further streamline our recertification processes and modernize our systems.”about the increasing delays in housing placements for people living in shelters. The committee also introduced legislation that would eliminate work requirements for recipients.
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