HBO Max exec admits to the app’s early flaws
Viewers have flocked to Reddit since the app’s initial launch with complaints that spanned platforms and devices. “We’ve been trying to watch themovies and literally every 15 min or so we get an ERROR message and have to force close the app. Another time it froze completely. It’s absolute garbage.
I don’t have this problem with any other app or streaming service,” wrote one user in aFor many viewers long-accustomed to advanced recommendation algorithms on Netflix and other streaming platforms, it was hard to get used to HBO Max’s lack of discoverability features. Lyons admitted that HBO Max wasn’t built with discovery in mind, and the app tried to address this by putting every new show on the app’s home page.
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