'Why are we having so many problems with something as simple as, you put money in the bank, you take it out?,' asked one consumer advocate.
Hours after Leonard deposited a $33K cashier's check at a California Bank of America, the branch was closed, with his deposit nowhere to be found.You may recall this viewer went straight to the teller at BofA with a cashier's check for $33,000 and deposited it at the window. But BofA shut down that branch hours later and that big deposit vanished. The bank kept saying there was nothing it could do.
It seemed almost surreal. Brian Leonard transferred $33,000 from his account at Wells Fargo to his account at Bank of America. He brought the cashier's check straight to the BofA teller so it would clear right away -- no mistakes.If you're on the ABC7 News app,"Because there was no electronic record of the transaction, the transaction didn't exist," Brian Leonard said.
"I said, 'You're telling me Bank of America lost $33,000 of my money and there's nothing you can do?' 'That's right sir,'" he continued.
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