Potential Hertz customers are now facing new concerns as a class action lawsuit against the rental car company continues into the next phase.
The nation's largest rental car chain is involved in a class action lawsuit for filing police reports on what attorneys say are actively paying customers with rental car contracts, like Cristel Hibbs, who says she was home in new jersey with her daughter, when the police arrived. Her story starts during the COVID lockdowns. Her new position as a massage therapist required her to have a car.
"I was in touch with Hertz and letting them know, obviously with the COVID situation, you know, I'm going to have to extend my rental," she said."In the meantime, payment is coming out of my bank account.""I was getting threats by email saying that they were going to come, and they were going to report a theft," she said."And I was like, 'Well, this is dumb. Like, that's crazy. I'm in communications. I'm paying.
"I think that you're dealing with an evil corporation that filed false police reports against its very own customers," he said."They tried to hide it for years."