After flight cancellations last month, American Airlines prepares for the holiday travel season
While demand rebounded more quickly then anyone expected, “crew schedules were built without enough time for weather events,” she said. “ You saw that with the windstorm in Dallas, which started a ripple effect” when the lack of scheduling flexibility meant that once crews were displaced, replacement crews could not get to flights.
“I was on the phone with the company Saturday morning and we met Tuesday,” Hedrick said. “They recognized we had an issue; they knew we needed to do something, and as flight attendants we want to make sure our passengers are not put in this position. We want to make sure they get to see their loved ones.”
American said Tuesday that maintenance, fleet service, dispatchers, flight crew instructors, simulator engineers, and agents with perfect attendance Nov. 15 through Jan. 2 will all be eligible for $1,000 bonuses. Additionally, agents and others who work on peak days will also receive 1.5 times their pay. Some non-union employees will also be eligible for the enhanced pay.
Talks are going well, with 15 tentative agreements on the 40 contract sections, Hedrick said. The more challenging sections, including flight attendant reserve levels, remain to be negotiated.
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