'When you foster a space with clear expectations, boundaries are effective, and transparency reigns supreme, and you’ll find you’ve actually built a productive and compassionate environment.'
TweetShareShare When I created billion dollar fantasy sports company, FanDuel in 2009, I had no idea what challenges awaited my co-founders and I.
It’s important to nip things in the bud. If you observe behavior in your team that doesn’t align with your values, addressing it early is important – ideally right after it happens. Equally important is to view it as an opportunity to learn about each other, address it and move on. Holding grudges can be incredibly destructive.
We’ve always had a weekly all-hands meeting where anyone can ask questions in an open forum, and regular 1:1s where it’s not about tracking business goals, but rather identifying blockers, figuring out how to remove them and really listening. When you foster a space with clear expectations, boundaries are effective, and transparency reigns supreme, and you’ll find you’ve actually built a productive and compassionate environment – with a carrot, not a stick.
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