The California-based burger chain plans to ban face masks on employees in five of the seven states in which it operates, citing the importance of staff 'smiles' for customers.
announced that it will soon ban employees from wearing masks in five of the seven states in which it operates restaurants, according to an internal memo leaked Friday
The policy was implemented to “help to promote clear and effective communication” between employees and customers. If employees want to continue wearing a mask, they must provide a medical note for “a specific medical condition or health concern that requires them to wear a mask” to their manager or In-N-Out’s human resources department. Approved employees must wear a company-provided N-95 mask.
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