In-N-Out employees in Utah will soon be banned from wearing masks, according to leaked company emails
In the memo announcing new guidelines for Arizona, Colorado, Nevada, Texas and Utah workers, the fast food chain pointed to “the importance of customer service and the ability to show our Associates' smiles and other facial features while considering the health and well-being of all individuals.”
A company customer service representative confirmed the accuracy of the new mask guidelines with The Associated Press Wednesday. In-N-Out’s press contact did not immediately respond to requests for comment. “Requiring a doctor’s note is also a burden in terms of time and money. Many people don’t have a primary care physician or one who is readily available," Stone wrote in a column for Forbes this week. “And requiring proof of a disability might be considered a violation of the Americans with Disability Act, depending on how one interprets masking as a request for accommodation.”
In-N-Out workers in California and Oregon also have new mask guidelines set to go into effect August 14, according to a separate leaked company memo. But in contrast to the other states, California and Oregon employees will still be able to choose to wear a mask in stores.
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