The use of the software has been the subject of bipartisan criticism from lawmakers because of concerns about privacy as well as questions about racial bias embedded in the program.
The Internal Revenue Service will stop using controversial facial-recognition software for taxpayers trying to access online tax accounts over concerns about privacy and security., the third-party verification system that required taxpayers to upload video selfies to access their tax information online, will begin in the coming weeks, the IRS said Monday. The IRS said it would add additional verification tools that don’t involve facial recognition, but didn’t specify how those would work.
“The IRS takes taxpayer privacy and security seriously, and we understand the concerns that have been raised,” IRS Commissioner Chuck Rettig said in a statement Monday. “Everyone should feel comfortable with how their personal information is secured, and we are quickly pursuing short-term options that do not involve facial recognition.”
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