Juneau looks to increase bus service to Mendenhall Valley during tourist season

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Juneau looks to increase bus service to Mendenhall Valley during tourist season
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Last summer, so many tourists took the city bus to the Mendenhall Valley that Juneau residents were left behind at stops.

Tourists get off a city bus at the Capital Transit Center on Thursday, July 20, 2023. More than a dozen tourists had taken the bus from the Dredge Lake Road bus stop back to downtown.

Deputy Mayor Michelle Bonnet Hale said she rode a city bus last summer during a busy day to understand the gravity of the situation. At an Assembly committee meeting on Monday, members voted to move forward with a plan to implement a “tripper bus” service for the 2024 summer season. It’s essentially an extra bus that would follow the buses that already go from downtown to the Mendenhall Valley near the glacier.

“The tripper service is an attempt to solve the problem that is before us. We have too many people riding the city bus in the summer and we’re skipping people at bus stops,” she said.It’s anticipated to cost the city about $900,000 to run it fully, or it can be scaled down. Pierce said the city hopes to pay for it with the money collected annually from cruise ship passengers. That will be up to the Assembly to decide.

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