The S.F. Board of Supervisors attempted to probe Kaiser Permanente’s ongoing therapist strike. But the health care giant didn’t show.
Frustration ran high this week after Kaiser Permanente failed to attend a San Francisco Board of Supervisors hearing over the seven-week strike by thousands of its mental health clinicians.
Instead, social workers like Ilana Marcucci-Morris, a union representative who oversees appointment triage, say patients wait weeks and sometimes months before getting an appointment. In May, the California Department of Managed Health Care launched a special examination into Kaiser after receiving a 20% increase in complaints for timely access to behavioral health care among Kaiser members in 2021 compared with 2020.
The company said its therapists currently have nine hours a week allocated to work outside of direct patient care. Kaiser proposed giving therapists 10 hours each week for a typical full-time therapist without seeing patients. Union members rejected the contract offer. The Kaiser strike has been particularly thorny in San Francisco, where nearly 55% of The City’s active workforce are Kaiser members.
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