The complaint accuses Kaiser of conducting and charging for a multiplex test, which detects both COVID and the flu.
He said Kaiser insures more than 40% of Californians so he believes the number of patients impacted may be huge. “We don’t know whether or not this is an intended effort by Kaiser to try to get people either to stop testing or to pass on some of those costs,” said Devine.
In a statement, Kaiser wrote in part that it’s their policy not to charge for COVID testing, including a multiplex COVID test, adding they are reviewing their member’s allegations and will fix it if they identify a technical error. Devine said he and his client just want to make sure this practice ends and doesn't deter our community from getting tested, especially at a time where COVID is still knocking on our doors.