Royal fans slam Ticketmaster for a confusing ballot system that has left them without tickets to King Charles III's coronation concert
Ticketmaster has come under scrutiny after people hoping to attend King Charles III's coronation concert were left ticketless due to confusing instructions,Some fans were told that they had won tickets for the landmark concert on May 7 – headlined by Katy Perry and Lionel Richie – but then discovered there were none left.
There was more uncertainty because the email said fans had until midday Thursday to claim the tickets, but they all went within minutes."If you do not claim your tickets by this date, then they will be reallocated," itThis was the third and final ballot for a total of 10,000 concert tickets. It was made up of those tickets left unclaimed from the previous two ballots, a Ticketmaster spokesperson said in a statement emailed to Insider.
The Ticketmaster spokesperson said that Tuesday's tickets were"released on a first-come, first-served basis to those who had previously applied to the ballot . These inevitably went very quickly." In the first two ballots, tickets were"guaranteed" so long as they were claimed within three weeks, the spokesperson said.
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