The claim is among a handful of recent suits alleging companies are violating privacy rights as they record customer interactions online.
Why it matters:
How the cases are resolved could have big implications for how companies go about tracking people's web activity — and the steps they must take to obtain a person's consent before doing so.The class action suit, filed Monday in the U.S. District Court for Western Washington, alleges that Zillow tracks users' web activity in a way that amounts to illegal wiretapping.
Microsoft — which is also named as a defendant in the lawsuit — then creates a video replay of the visitor's entire website session, which is provided to Zillow for analysis, the lawsuit says.
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