The images of the Long Island commute this week have not been pretty, with platforms jammed at Jamaica, and some trains very crowded.
"We have very happy customers here at Grand Central Madison," LIRR President Cathy Rinaldi said.
But Rinaldi admits MTA planners drew down too much service to Penn Station, on the west side, inconveniencing customers who never had any interest in the east side. Already, trains that have been overcrowded, have been lengthened with extra cars, and starting next week, they'll be continually tweaking schedules.
It's no easy feat post COVID, with just 70% of the pre-pandemic peak ridership, and with patterns that have been all over the place."One of the challenges is we're not seeing the same thing every single day, so post COVID Mondays and Fridays are quiet, Tuesdays, Wednesdays and Thursdays are a little busier," Rinaldi said.
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