The fast food restaurant chain plans to phase out the do-it-yourself feature — eliminating the soda fountains entirely within the next decade.
— insisting that refills will continue to be free even after the machines are phased out by 2032.
Brad Davis, the franchise owner at a McDonald’s in Springfield, Ill., said his restaurant has stopped giving customers empty cups since the start of the year. At a McDonald’s location in Lincoln, Ill., customers have their food and drink brought to them by a staffer, but they can get their own refills at the fountain which is still functioning.
Petro said he plans to have power and plumbing installed for a new, behind-the-counter soda machine that will replace the existing fountain, which is accessible to customers in the dining area of the restaurant. The fast food chain cited the need to maintain personal hygiene, theft prevention, and consumers’ changing eating habits as the reasons for doing away with soda fountains.McDonald’s will eventually transition to an automated system that pour beverages without the need for customers to touch a button.
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