Narvar and Fillogic have joined forces to help brands and merchants expedite the product returns process.
Narvar has more than 200,000 drop-off locations. Fillogic offers retailers a solution that improves their level of service while reducing costs and mitigating emissions. Together, the two companies have an aligned mission. Michael Haswell, vice president of global partnerships at Narvar, said the two companies “share a common goal — helping retailers and brands streamline the returns process and build stronger lifelong customer relationships.
“Narvar specializes in creating the best possible post-purchase experience for retailers and their customers, which made our decision to partner with the company easy,” said Bill Thayer, cofounder and chief executive officer at Fillogic. “As demand for our platform’s returns and reverse logistics capabilities continued to grow, it was important for us to work with a partner with the scale and ability to meet the needs of retailers.
Narvar is known in the industry as a pioneer of how merchants engage shoppers after they hit the “buy” button. Narvar’s post-purchase platform is used by more than 1,200 brands, which includes companies such as Sephora, Patagonia, Levi Strauss & Co., Sonos, Warby Parker, LVMH and L’Oréal, among many others.
Fillogic is known for helping merchants and transportation networks maximize efficiencies through its mall-based micro-distribution hubs.
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