New family and child welfare commissioner foreshadows change as agency plans to outsource case management

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New family and child welfare commissioner foreshadows change as agency plans to outsource case management
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The new leader of Texas’ Department of Family and Protective Services said the agency will need different employee skillsets as it begins outsourcing case management services to nonprofits.

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Implementation of the new approach, called community-based care, began about six years ago but is still not fully in place. It was adopted in 2017 and is meant to keep foster children closer to home while they’re in state care. It is currently used only in parts of three of the agency’s 11 regional service areas, and there are plans to introduce it to more areas during the next two-year state budget cycle, according to aThe change will likely require fewer in-house case workers.

“You have to have contractual expertise, you have to have financial expertise and we need to start building that into our DNA so that we are equally comfortable operating in a CBC world as we are in a legacy world,” she said. George Cannata, who oversees the DFPS transitioning office, told lawmakers it could take six more years to roll out the program, which has not yet been implemented in some of the state’s major urban areas, including Houston.“I’m not mad at you, I’m not upset with you — I need to fully understand the complexities that you’ve put to pencil and said, ‘It’s going to be six years,’” Perry said. “I just need to fully understand why because that doesn’t make sense to me now.

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