Congressional investigators said in the report that an increase in flight cancellations as travel recovered from the pandemic was due mostly to factors that airlines controlled.
Much of the increase in airline-caused cancellations has occurred at budget airlines, but the largest carriers have also made more unforced errors, according to government data.
At the time, airlines were understaffed. The airlines took $54 billion in taxpayer money to keep employees on the job through the pandemic, but they reduced workers anyway by paying them incentives to quit. “Carriers have taken responsibility for challenges within their control and continue working diligently to improve operational reliability as demand for air travel rapidly returns,” said the spokeswoman, Hannah Walden. “This includes launching aggressive, successful hiring campaigns for positions across the industry and reducing schedules in response to the FAA’s staffing shortages.”
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