The complaints from the frustrated workers come as the city’s nightlife continues to recover from the lawlessness spurred on during the pandemic.
Besieged with rampant crime and sluggish response times from police, New York City bartenders and bouncers are using private chat groups to warn each other about violent thugs and other threats to staff and customers alike, Side Dish has learned.
“That’s the guy who got me with the stool. Seven stitches, blood and concussion,” wrote the bouncer, who asked that he and his venue not be identified. Lucy’s bartender Ivan Romero, who also manages the popular Avenue A joint, said the main problem is that incidents aren’t prioritized by 911 unless suspects are armed or violent.“The [911 operator] could literally hear him screaming in the background about how he was going to kill me and they were like ‘oh is he still there? Do you need assistance?’ And then [the police] showed [up] 3 f—ing hours late,” the staffer complained.
In a Feb. 27 incident, a female bartender at Lucy’s named Hannah told Side Dish that she called 911 about a teen threatening her with a gun but had to wait two hours for police to arrive. “Then he was outside, locked out, and so he started banging on the door, and he opened up everything in the trash and started throwing things at the windows. He found a wheelchair and started throwing it and threatened to shoot in the window with a gun.
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