'The customers of the school board of the school district are the people who pay the bills to operate the school district. Those people are the taxpayers/voters/parents. Listening to the customer is Business 101.' writes Fisher resident Jan Bednarz.
The customers of the school board of the school district are the people who pay the bills to operate the school district. Those people are the taxpayers/voters/parents. Listening to the customer is Business 101.1. Recognize that boards report to parents. Without the parents enrolling their children, schools would not exist. School districts do not exist for the benefit of the school board, administrators, or teachers. They exist for the benefit of the parents of the students.
3. Get rid of the podium/central microphone concept for speakers and in turn have a traveling microphone that can be handed from parent to parent. Some parents feel uncomfortable standing in front of a group of people and thus do not stand up and voice their concerns.With COVID-19 regulations and other hot topics, more people are interested in participating in local school board meetings. Here's how it works.4.
School boards should view complaints in the same way. If many customers complain about the same thing, that is a huge clue about how the product or service is not working. The customer may not be right, but if their complaint is ignored, it will snowball into a bigger problem.
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