Op-Ed: WhatsApp is a lifeline for 2 billion users. Facebook isn't doing enough to protect it (via latimesopinion)
power in emergency situations, including electricity shutoffs during fire seasons.
For both users and anyone who cares about communication access, it’s maddening to know that Facebook could have avoided the massive Oct. 4 outage that crippled WhatsApp, Instagram, Messenger and Oculus, its virtual reality arm. Facebook engineers reported in anlast week that “a faulty configuration change on our end” to “backbone routers that coordinate network traffic between our data centers” disrupted communication and halted services.
If Facebook fails to rise to the occasion on its own, the FCC and FTC should jointly enact rules to hold the business accountable for avoidable service lapses. Congress should not stand in their way.
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